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TERMS OF SERVICE

Check in is from 12.00pm until 10.00pm. If you are going to be later than 10.00pm it is important that you let us know in advance so that a member of staff will be on duty to greet you. Check out is by 12.00pm on the morning of your departure.

 

Children below 3 years of age incur no charge. Children between 3-12 years of age will be charged half rates if they are sharing parent's room

 

Whilst we endeavor to ensure that rates are correctly advertised, we reserve the right in the case of computer error or error by a third party to alter the rates.


We will confirm any cancellation back to you via e-mail or telephone. If you do not receive this confirmation from us, please assume that it has not been received by us. In the event of you not arriving at The Royal Hotel on the date of your due arrival, we will charge your card with the total cost of your stay.

 

Any wilful damage to the property or it's fixtures and fittings, will incur a charge.

 

Guests will be charged a 30% deposit payment of the total amount upon booking on the credit card provided. The remaining amount will be due after the stay at checkout.

 

Cancellation Charges:


100% refund of deposit in case of Cancellation 20 days before arrival date.
50% refund of deposit in case of Cancellation 7 days before arrival date.
No refund of deposit in case of Cancellation within 7 days of arrival date

 

First night will be charged in case of cancellation within 24 hours of intended arrival, early checkout, no show, force majeure

 

Cancellations must be made in writing, by email, fax or letter, to be received by us at least 7 days prior to 12:00hrs on your planned arrival date. We will take all reasonable steps to re-let your accommodation, but if we are unable to do so then regrettably we will charge the full amount of your stay to the card details given at the time of booking.


@2013 The Royal Hotel